Shipping policy
Order Processing
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All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
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You will receive an order confirmation email and a shipping confirmation email with tracking information once your order has been shipped.
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Please allow up to 24 hours for tracking to update after shipment.
Shipping Methods & Rates
We offer the following shipping options: Delivery times are estimates and may vary due to carrier delays, weather, or high order volumes.
International Shipping
We currently ship to select international destinations.
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International shipping rates and delivery times are calculated at checkout.
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Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Shipping Protection
We take every precaution to ensure your jewelry arrives safely. If your package is lost, stolen, or damaged during transit, please contact us immediately at support@feryjewel.com so we can assist you.
Questions?
If you have any questions about your order or shipping, feel free to reach out to our customer care team at:
Email: help@feryjewel.com
Thank you for shopping with Fery Jewel — where elegance meets exceptional service.